About the role
- Understand the business models, operational workflows, and challenges of jewellery retailers, wholesalers, and manufacturers to recommend suitable SIONIQ JOS solutions.
- Conduct detailed, customized product demonstrations based on customer requirements, showcasing relevant features, workflows, and business benefits.
- Explain how SIONIQ JOS supports jewellery business operations, including inventory management, billing, gold and stone tracking, order management, and reporting.
- Engage with business owners, promoters, finance heads, operations managers, and other decision-makers to understand their expectations and demonstrate the value of the solution.
- Gather customer requirements, identify gaps in existing processes, and map business needs to the capabilities of SIONIQ JOS.
- Handle customer queries, objections, and commercial discussions confidently to build trust and move opportunities towards closure.
- Prepare and present quotations, proposals, and commercial offers, ensuring negotiations remain within approved limits.
- Maintain a healthy pipeline of qualified prospects, conduct regular follow-ups, and ensure timely updates on all sales opportunities.
- Drive sales opportunities from initial engagement and product demonstration through negotiation and final deal closure.
- Ensure timely collection of payments due against closed deals.
- Coordinate with the Implementation team to ensure a complete handover of customer requirements, agreed scope, commercial terms, and commitments made during the sales process.
- Maintain accurate records of customer interactions, product demonstrations, quotations, follow-ups, and deal status in the CRM.
- Identify opportunities for upselling and cross-selling based on customer requirements and business expansion plans.
- Ensure all customer interactions, follow-ups, demo outcomes, quotations, and deal updates are accurately recorded in the CRM.
- Monitor sales pipeline progress and maintain accurate forecasts and reports.
- Follow the defined sales process, commercial approval limits, and reporting requirements.
- 5–10 years of experience in solution consulting, B2B software sales, ERP/POS solutions, or a related field.
- Hands-on experience in product demonstrations, customer requirement analysis, consultative selling, negotiations, and deal closure.
- Experience selling software solutions to jewellery retailers, wholesalers, or manufacturers will be an advantage.
- Mandatory: Fluency in English and Hindi.
- Preferred: Proficiency in multiple South Indian languages, such as Telugu, Tamil, Kannada, or Malayalam.
- Strong verbal communication skills to engage effectively with jewellery business owners and decision-makers across different regions.
- Strong solution consulting, product presentation, and consultative selling skills.
- Excellent communication, negotiation, and customer relationship management abilities.
- Ability to understand business processes and map customer requirements to software capabilities.
- Strong follow-up, pipeline management, and deal-closing skills.
- Proficiency in CRM systems and sales reporting.
- Achievement of assigned sales targets and revenue goals.
- Number of qualified prospects and product demonstrations conducted.
- Lead-to-demo and demo-to-deal conversion rates.
- Number and value of deals successfully closed.
- Accuracy of CRM records and sales pipeline forecasts.
- Timely collection of payments against closed deals.
- Quality and completeness of handovers to the Implementation team.