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Infosys BPM

Posted 24 Sep 2026

Senior Solution Integrator - IMS

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Employment
Full time
Team
IT Operations
Posted
24 Sep 2026

About the role

The Solution Integrator - IMS is responsible for end-to-end integration, configuration, testing, and deployment of IMS solutions within telecom networks. The role ensures seamless interoperability of IMS components across multi-vendor environments while maintaining high service quality and reliability.


The candidate will have responsibilities across the following functions:


Solution Integration and Deployment:

  • Perform end-to-end integration of IMS nodes (e. g., CSCF, SBC, TAS, DNS/ENUM).
  • Execute installation, configuration, and commissioning of IMS solutions.
  • Preparation of delivery-specific MOPs and execution of Live node Activities.
  • Ensure alignment with design documents, HLD/LLD, and customer requirements.


Testing and Validation:

  • Conduct system integration testing (SIT), interoperability testing (IOT), and user acceptance testing (UAT).
  • Validate VoLTE, VoWiFi, and other IMS-based services.
  • Troubleshoot integration issues and ensure defect resolution.


Network Configuration and Optimisation:

  • Configure SIP protocols, routing, and call flows.
  • Optimise IMS network performance and ensure KPI adherence.
  • Support parameter tuning and capacity management.


Troubleshooting and Support:

  • Analyse logs, traces, and signalling flows (SIP/DIAMETER).
  • Identify root causes and implement corrective actions.
  • Provide L2/L3 support during deployment and post-integration phases.


Collaboration and Stakeholder Management:

  • Work closely with solution architects, design teams, and customers.
  • Coordinate with cross-functional teams (Cloud, PACO, Transport).
  • Support customer discussions and technical workshops.


Documentation and Reporting:

  • Prepare integration plans, test reports, and acceptance documents.
  • Maintain knowledge repositories and standard operating procedures.


Requirements:

  • Strong understanding of IMS architecture and 3GPP standards.
  • Hands-on experience with: SIP, SDP, DIAMETER protocols, VoLTE / VoWiFi services, Linux/Unix systems
  • Knowledge of telecom nodes such as CSCF, TAS, SBC, DNS.
  • Familiarity with packet core (EPC/5GC) and signalling flows.


Tools and Technologies:

  • Wireshark / signalling analysers.
  • Scripting (Python/Shell) is an advantage.
  • Cloud/Virtualization (NFV/SDN) exposure preferred.
  • Docker and Kubernetes knowledge with exposure to Cloud Native solutions.


Experience and Qualifications:

  • Bachelor's degree in Electronics, Telecommunications, or related field.
  • Typically, 3-8 years of experience in telecom core/IMS integration.
  • Experience working in multi-vendor environments is preferred.


Behavioural Competencies:

  • Strong analytical and problem-solving skills.
  • Customer-centric approach.
  • Ability to work under pressure and meet tight deadlines.
  • Effective communication and teamwork.


Preferred Certifications:

  • IMS / VoLTE certifications.
  • Linux or cloud certifications (e. g., OpenStack, Kubernetes).
  • Ericsson internal certifications (if applicable).


Key Deliverables:

  • Successful IMS integration and service rollout.
  • High-quality testing and defect-free deployments.
  • Timely issue resolution and customer satisfaction.

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