About the role
OVERVIEW
This role reports to the Solutions Engineering Team Lead as well as the Director of Application Development. Senior Solutions Engineers (SEs) at TransPerfect are passionate about product development, and building large scale, high availability systems.
DESCRIPTION
Handle Services Desk and Operations Escalations
Act as escalation contact for internal and external parties
Assist with data migration with pre-defined utilities and processes
Build database scripts for reporting and billing
Execute production server maintenance and new version deployments for applications
Build large scale, high availability systems for Enterprise Life Sciences Clients
Complete all other tasks that are assigned for this role by the manager/supervisor.
REQUIRED SKILLS:
Knowledge of web application development, Service Oriented Architecture (SOA), how web services work, how to troubleshoot application issues in a multi-tiered system, and Transact - Structured Query Language (TSQL) scripting
Strong knowledge of and course-work experience in the field
Detail oriented with strong problem solving skills
Superior written and spoken communication skills in English
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with Adobe applications, including Acrobat Professional, Reader, and Distiller
Proficient with Windows Operating systems XP and higher
Strong work ethic
REQUIRED EXPERIENCE AND QUALIFICATIONS
Minimum Bachelor’s Degree from a 4-year college or equivalent
Minimum of 3+ years’ Solutions Engineering experience
DESIRED SKILLS AND EXPERIENCE
Understanding of how MS SQL servers work
Knowledge of eClinical solutions
Understanding of HTTP, REST, JSON, IIS 6, Web Services, and Web application development
Understanding of MSSQL, TSQL, XML, and C#
Able to multitask in a fast-paced environment
Work well with people from a variety of different backgrounds and cultures
Build relationships with clients and co-workers
Can work independently and as part of a team