About the role
Position Summary
This position requires knowledge of routeswitch wireless Cisco and thirdparty security products This role will be responsible for helping to manage and secure the LAN and WLAN environment using ISE This role will regularly collaborate with other regional support staff and will require excellent communication skills
Responsibilities
Configure administer and troubleshoot Cisco ISE for authentication authorization accounting network access control and policy enforcement
Provide level 2 and 3 support for ISE related issues including offshift and weekend support functions
Escalating and engaging with vendor support teams
Engaging across domains to address level 2 and 3 ISE support issues eg 8021X PKI Server Security Secure Client
Monitor and manage s on all components related to the ISE solution
Assist with ongoing maintenance and support of solution components eg patching upgrades capacity reviews lifecycle management
Ongoing moves adds changes to ISE solution eg new device profiles
Monitoring and running ISE reports
Assist with implementation and integration tasks for medium to large complex projects
Help maintain network diagrams SOPs and technical documentation
Documentation of configurations and changes
Qualifications
Bachelors degree in Computer Science or related field
3 -5 years of progressively responsible IT network jobrelated experiences
3 years of Cisco Identity Services Engine ISE implementation and support experience
Cisco RADIUS and TACACS experience
Cisco Catalyst Center experience desired
Solid experience configuring deploying installing and troubleshooting Cisco routers switches and WLAN components in a medium to large business
Desktop and mobile device support experience
Cisco Certified Network Professional certification CCNP or CCNP Security preferred