About the role
Experienced Technical Manager to lead Oracle Database and AWS cloud transformation services ensuring technical delivery customer engagement and operational excellence for Veolia
Job Description
Customerfacing Technical Manager role supporting Oracle and AWS transformation services for Veolia Lead Oracle Database Administration performance tuning backup recovery and AWS RDS for Oracle Drive OracletoAWS migration and database modernization initiatives Provide programproject management resource management and customer stakeholder management Deliver technical leadership across Oracle Database operations including RAC Data Guard ASM RMAN and high availability Govern backup recovery security compliance patching and lifecycle management Lead AWS cloud transformation with expertise in AWS RDS for Oracle EC2 VPC IAM CloudWatch AWS Backup and storage services Manage cloud migration processes migration assessment planning cutover rollback and postmigration optimization Oversee program governance project financial management resource planning risk escalation management and vendor management Utilize Oracle Cloud Services and Oracle DB Administration expertise Implement ITIL service management best practices Preferred certifications include PMPPRINCE2 AWS Solutions Architect AWS Database Specialty Oracle DBA Certification and ITIL Foundation Demonstrate strong customerfacing leadership strategic thinking communication decision making stakeholder influence and team building skills
Roles and Responsibilities
Lead endtoend Oracle Database operations across production development and disaster recovery environments
Provide technical leadership for Oracle performance tuning optimization capacity planning and database architecture
Govern backup recovery high availability business continuity and disaster recovery strategies
Ensure database security compliance patching and lifecycle management activities
Lead Oracle database modernization and migration initiatives to AWS including design and implementation of AWS RDS for Oracle solutions
Drive OracletoAWS migration assessments planning execution and stabilization
Collaborate with Cloud Architects and Infrastructure teams to optimize cloud platforms
Manage multiple transformation and operational programs with project planning governance financial management risk registers milestone tracking and executive reporting
Lead customer steering committees project reviews and transformation workshops
Own technical service delivery and operational governance for Oracle and AWS services driving SLA KPI availability performance and customer satisfaction
Ensure incident problem change and service request management processes are followed
Identify and implement continuous service improvement and automation opportunities
Lead and mentor DBA Cloud and Infrastructure engineering teams manage resource planning workload distribution hiring support capability development and succession planning
Support offshore onsite and global delivery teams
Act as the primary technical interface for Veolia stakeholders and senior leadership
Lead technical discussions architecture reviews transformation roadmaps and build strong customer relationships as a trusted advisor
Coordinate with business application infrastructure security and thirdparty vendors