About the role
- Provide production and operational support for applications hosted on Azure.
- Support application deployment and release workflows using Azure DevOps.
- Monitor application health using any monitoring tool, investigate s, and perform manual monitoring when required.
- Troubleshoot production issues involving .NET applications, including application runtime, performance, dependencies, memory, CPU, and related operational issues.
- Use SQL queries to extract and analyze data required for production troubleshooting and incident resolution.
- Investigate application behavior, logs, s, and system anomalies to identify root causes and support timely incident resolution.
- Develop a holistic understanding of Azure-hosted application architecture, application components, integrations, and technical dependencies.
- Support incident management, change management, and operational workflows in an environment with frequent application releases.
- Analyze recurring production patterns to enable proactive issue detection and improve application reliability.
- Collaborate with engineering teams and SMEs to understand application architecture, business flows, deployment models, and operational dependencies.
- Contribute to runbooks, SOPs, knowledge-transfer documentation, and continuous operational improvement.
- Improve monitoring coverage, ing effectiveness, troubleshooting processes, and overall operational efficiency.
- Azure
- Azure DevOps
- SQL
- Any monitoring tool
- .NET