About the role
Role: Server
Administrator – Team Lead (On-Site | Navi Mumbai | Night Shift – US Hours)
We are hiring a Server Administrator –
Team Lead to lead hybrid infrastructure operations for U.S.-based clients.
This role requires strong technical depth across servers, virtualization,
cloud, backups, automation, endpoint management (Intune + Jamf/Addigy), along
with mature leadership and excellent communication skills. You will manage a
team of engineers, ensure uptime, drive SLA-based delivery, and collaborate
closely with network, security, and Microsoft 365 teams.
Key
Responsibilities
- Lead and mentor server/systems engineers;
drive accountability, incident ownership, and SLA performance
- Administer Windows Server (all versions)
and Linux (support-level); manage VMware ESXi/vSphere & Hyper-V
environments
- Lead capacity planning, clustering,
failover, replication, and HA design
- Deploy and support hybrid infrastructure
across Azure & AWS, including cloud migrations and hybrid connectivity
- Manage backups & DR using Veeam;
perform restore tests and maintain resiliency plans
- Oversee RMM tools (N-able, ConnectWise
Automate) for monitoring, patching, automation, and scripted remediation
- Own structured IT service delivery in
ConnectWise Manage: tickets, projects, RCAs, change control, documentation
- Lead endpoint & device management:
Intune, Jamf/Addigy, Windows/macOS/iOS/Android
- Implement zero-touch onboarding
(Autopilot, ABM/DEP), compliance policies, conditional access, security
baselines
- Manage endpoint security: encryption,
EDR, compliance enforcement, lifecycle management
- Collaborate with Network, M365/Identity,
and Security teams; maintain SOPs, diagrams, and infrastructure standards
Must-Have
Technical Skills
- Servers: Windows Server (all versions), Linux
(support exposure)
- Virtualization: VMware ESXi/vSphere, Hyper-V
- Cloud: Azure & AWS server deployment + hybrid connectivity
- Backup & DR: Veeam Backup & Replication
- RMM: N-able, ConnectWise Automate
- PSA: ConnectWise Manage (critical)
- Endpoint Management: Intune + Jamf or Addigy (MDM/UEM)
- Security: Compliance policies, encryption,
conditional access
- Scripting: PowerShell (preferred), Bash/Python
(nice to have)
Leadership
& Soft Skills
- 3+ years leading or mentoring technical
teams
- Strong English communication for U.S.
clients and stakeholders
- Ability to lead war-room escalations and
incident responses
- Highly organized, accountable, and
process-driven
- Comfortable making operational decisions
in real time
Shift
& Work Requirements
? Location: On-site in Navi Mumbai
? Night Shifts: Mandatory (U.S. EST/CST/PST
coverage)
? Client-Facing: Lead calls, escalations,
migrations, and deployments
? On-Call: Occasional participation required