About the role
·Advised customers on maintaining vehicles as prescribed in manufacturers'
·Ensured maintenance of dealership standards.
·Followed all company safety policies and procedures and reported accidents.
·Advised customers of parts ordered and made appointment for installation.
·Interpreted warranty information and policies to customers.
·Responsible for customer satisfaction
·Maintained standards and procedures of company
·Maintained clean and neat appearance of work station
·Resolved any customer complaints to ensure customer satisfaction