Service Bulletins Functional Expert

SB Engineering and Configuration

1. SAMM DACAS, VIEW, PMT
2. SAP (PCS, AP1), C4U
3. CIRCE, GILDA, NACRE, AIRINA
4. ICC (CADB / ACP), TDUMS, EVM, NCMT

Authoring and Documentation

1. AirnavX (airn@vX), SAMM DACAS, EMMA, EBAM
2. Arbortext Editor, CATIA V5
3. S1000D, ATA iSpec 2200, ATA 100
4. AMM, SRM, CMM, IPC, ESPM, MAS, TRS, Technical Offers (TO), SBO, RDAF

Business Applications, Support and Reporting

1. ServiceNow, JIRA
2. Microsoft Excel and PowerPoint for KPI reporting

Roles & Responsibility:

1. Act as the technical and operational reference for the Indian team on the Service Bulletins environment, processes and related activities (SB design, authoring, preparation, checking and release).
2. Review and quality-check SBs and SB preparation files produced by the team (technical, incoming and quality checks), and answer technical queries on configuration, drawings, TRS/MAS inputs and Technical Offers.
3. Ensure compliance with Airbus documentation and configuration standards (S1000D, ATA iSpec 2200, ATA 100) and with standard work processes and style guidelines.
4. Support knowledge transfer: onboarding of new joiners, coaching and upskilling, and maintenance of up-to-date process documentation, checklists and reference material.
5. Contribute actively to the development and autonomy of the team, identifying skill gaps, proposing training plans and progressively transferring review and decision-making responsibilities.
6. Contribute to continuous improvement of SB processes, tools usage, rework and error-rate reduction.

Total Experience Expected: 06-08 years

Engg Graduate with experience of 6 to 9 years in aircraft modification, retrofit engineering or technical documentation, including substantial hands-on experience in Service Bulletins

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All of our positions are open to people with disabilities.