About the role
Job Description:
- Install, configure, and commission commercial kitchen equipment at client’s locations.
- Inspect, diagnose, troubleshoot, and repair Fryers, Dosa Matic machines, and other kitchen equipment.
- Conduct preventive maintenance and routine servicing to ensure optimal equipment performance.
- Provide technical support to client’s and dealers through onsite visits and remote assistance.
- Identify equipment faults and implement timely and effective technical solutions.
- Maintain accurate service reports, records, and documentation.
- Coordinate with client’s and dealers to understand technical issues and ensure timely resolution.
- Ensure customer satisfaction through effective service and technical support.
Preferred Candidate Profile:
- Strong electrical troubleshooting skills and knowledge of electrical works.
- Hands-on experience with field service and equipment maintenance.
- Good customer handling and communication skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and under pressure.
- Proficiency in service reporting and documentation.
Educational Qualifications:
- ITI / Diploma in Electrical, Electronics, or Mechanical Engineering.
- B.Tech / B.E. in Electrical, Electronics, or Mechanical Engineering.
Experience:
- 1 - 5 years of relevant experience in field service