About the role
- Undertake all customer support tasks in external facilities
- Operate efficiently to conclude all on site installation, repair, maintenance and test activities
- Guarantee that the work progress accurately follows the agenda
- Perform troubleshooting and strive to resolve issues
- Produce frequent and analytical service reports
- Operate vehicle in a safely manner and use field automation systems
- Adhere to company’s given rules and regulations
- Team up with colleagues and pass on important information
- Discern customer needs and offer advice or recommendations
- Formulate relationships of trust with customers
Requirements
- Proven experience as a field service representative
- Ability to manage and preserve technical equipment
- Accustomed to using mobile tools and applications
- Ability to easily acclimate to modified schedules and shifts