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DigiMoksha

Posted 6 Sep 2024

Service Now

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Team
Genpact
Posted
6 Sep 2024

About the role

Need 1 profile only from your side, but that should be well evaluated profile from your side

And candidate should have the relevant experience form the below modules mentioned

Location – all Genpact location except Hyderabad

Rate – 15-18 LPA

4 to 7 years experience

CMDB is must

PFB the JD below :

Job Description:

  • Interact with clients on a regular basis through face-to-face meetings, video/teleconferences, and email to understand client's processes and business problems.
  • Working with Global and European clients to identify industry lead practices and implement them in engagements.
  • Review user stories to understand requirements and technical architecture documentation for solution.
  • Developing across the ServiceNow stack

Modules (Any 2 at least)

HRSD

SAM

ITAM

SECOPS

Must Required

CMDB

Client Scripting

Integrations

Good To Have

Portal Design

  • Develop integrations leveraging point-to-point interfaces, WebServices (REST/SOAP), file-based transfers.
  • Provide insight and expertise into the ServiceNow configurations and custom application development.
  • Responsible for unit testing and end-to-end testing of the technical development and fix related defects until final deployment across sub-production and production environments.
  • Create the technical documentation, technical design documentation, build/configuration documentation and release notes.
  • Troubleshoot and resolve issues in ServiceNow applications and integrations.
  • Stay up to date with ServiceNow releases and contribute to continuous improvement efforts


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