About the role

As a ServiceNow consultant, you will be involved in developing, designing, and supporting the technical solutions on the ServiceNow platform. You will provide administration, application development, integration with other IT services, maintenance, and technical support, using best practice web programming techniques to create robust solutions for utilizing the ServiceNow platform.

Responsibilities:

Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
Provide software development and customization, including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development.
Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.
Coordinate and solve complex technical data and transformation issues.

Requirements

3–5 years of experience of ServiceNow Applications development or Product implementation experience
Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required)
Expert in developing ServiceNow Business Rules, including UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting
Working experience with ServiceNow modules like PPM, CSM, ITOM, ITBM, ITSM is an added advantage
Responsible for the technical specification and implementation of the ServiceNow integration with 3rd party tools/systems.
Expertise Web Services integrations (SOAP, REST), Scripted REST API's

Essential Qualification:

Certified System Admin
Passport is mandatory
Bachelor’s degree or equivalent combination of education and experience

ServiceNow Consultant

About the role

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