About the role
Job description
Servicenow developer provides configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. Responsibilities for this position include:
- Develops ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS
- Configuration Management (CMDB)
- Strong math and analytical skills excellent oral and written communication skill
- Analyze system performance issues and determine performance enhancements
- Administration of Knowledge Base and Service Catalog
- Configure out-of-the-box workflows and create/maintain custom workflows
- Configure application related fields, forms, views, email notifications, acceptance roles and access controls
- Integrate ServiceNow application(s) with third party systems/applications via APIs
Provides input to staff involved in writing and updating technical documentation such as user manuals