About the role
We are hiring an experienced ServiceNow Technical Lead to own technical solution design, architecture, development and delivery across the ServiceNow platform, App Engine, integrations, ITSM and several other modules for an enterprise client.
What you will do- Lead technical design and architecture for ServiceNow implementations and enhancements.
- Build custom and scoped applications on App Engine.
- Design and deliver REST/SOAP integrations using IntegrationHub, MID Server and third-party APIs.
- Set standards for the data model, security (roles and ACLs), CMDB/CSDM, platform governance and ALM/upgrades.
- Guide developers through code reviews and work in Agile/Scrum delivery.
- Strong hands-on experience with the ServiceNow platform, App Engine, ITSM and multiple modules.
- Deep knowledge of JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer and IntegrationHub.
- Must-have exposure across ITOM, GRC/IRM, SecOps, CSM, SPM, ITAM and HRSD.
- Certifications: ServiceNow CSA and CAD; CIS-ITSM; Certified CSM and CIS-HRSD are valued.
- Now Assist / GenAI experience on ServiceNow.
- Enterprise ServiceNow architecture design and client-facing communication.
Work mode: Remote, India.
This is a remote position.