About the role
We are looking for a ServiceNow QA professional with experience in Manual Testing and Automated Test Framework (ATF). The role involves testing ServiceNow applications, custom applications, integrations, and modules such as ITSM and HRSD.
- Design and execute test strategies, test plans, test cases, and test scenarios for ServiceNow applications.
- Perform Manual Testing and Automated Testing using ServiceNow ATF.
- Test ServiceNow Custom Applications developed using App Engine.
- Perform functional, regression, integration, and UAT testing.
- Test ServiceNow modules including ITSM and HRSD.
- Validate applications and interfaces developed using UI Builder.
- Test integrations between ServiceNow and external applications.
- Create, execute, and maintain ATF automated test cases.
- Analyze test results and identify application defects.
- Track, report, and follow up on defects until closure.
- Work closely with developers, business teams, clients, and stakeholders.
- Support Agile/Scrum testing activities throughout the SDLC.
- 2+ years of ServiceNow Testing experience, including Manual Testing and ATF.
- Experience with ServiceNow Custom Applications and App Engine.
- Experience testing ITSM and HRSD modules.
- Knowledge of UI Builder.
- Experience testing ServiceNow integrations.
- Strong knowledge of JavaScript and Glide Scripting.
- Experience with REST APIs.
- Understanding of functional, regression, integration, and UAT testing.
- Good understanding of Agile/Scrum and SDLC.
- Strong analytical, communication, and stakeholder management skills.