About the role
- SF OMS Lead: [7+ years overall IT experience with 4+ years of relevant Salesforce OMS experience]
- The candidate should have strong hands-on experience with Salesforce Order Management (OMS), Salesforce Commerce Cloud, Apex, Lightning, APIs, and enterprise integrations. The Tech Lead will work closely with business stakeholders, architects, developers, QA, and integration teams to deliver scalable and high-quality OMS solutions.
- Key Responsibilities:
- Lead the technical design and implementation of Salesforce OMS solutions.
- Analyse business requirements and translate them into scalable technical solutions.
- Define OMS architecture, technical design, integration patterns, and development standards.
- Design and implement order management capabilities including:
- Order capture and orchestration
- Order lifecycle management
- Order fulfilment
- Order routing
- Order cancellation
- Returns and refunds
- Exchanges
- Shipment and delivery status
- Inventory availability
- Split orders and multiple fulfilment locations
- Strong hands-on experience with Salesforce Order Management.
- Good understanding of Salesforce OMS architecture and order lifecycle.
- Experience implementing OMS from design through production go-live.
- Strong understanding of fulfilment, order orchestration, inventory, shipment, cancellation, returns, refunds, and exchanges.
- Experience with multi-channel/eCommerce order management is highly desirable.
- Strong knowledge of:
- Apex
- Lightning / LWC
- SOQL / SOSL
- Salesforce APIs
- REST / SOAP
- Platform Events
- Asynchronous Apex
- Batch / Queueable / Future processing
- Good understanding of Salesforce security, sharing, profiles, permission sets, and governor limits.
- Integration Experience Knowledge:
- Experience designing enterprise integrations using REST APIs and middleware.
- Experience integrating Salesforce OMS with ERP, WMS, inventory, payment, logistics, and eCommerce platforms like B2C or B2B any platform.
- Knowledge of API gateways and middleware platforms such as MuleSoft, Boomi, Apigee, spring boot or similar is an advantage.