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Redwood Software

Posted 27 Aug 2026

Site Reliability Engineer

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Employment
Full time
Team
IT Operations
Posted
27 Aug 2026

About the role

Requirements:

  • Hands-on AWS Cloud Engineer experience, with expert working knowledge of the AWS Cloud ecosystem, including a good understanding of AWS IAM roles and policies.
  • Proficiency with container orchestration technologies: EKS/Kubernetes (K8s).
  • Demonstrable experience with Infrastructure as Code (IaC) tools, specifically Terraform and Helm.
  • Working experience with Docker and maintaining systems using Docker Swarm.
  • Expertise in setting up and managing logging and monitoring solutions. Direct experience with Datadog is highly preferred, with experience in setting up APM, infrastructure monitoring, and custom dashboards.
  • Experience with existing monitoring solutions such as Grafana and Prometheus is required.
  • Proficient in a Linux environment and strong skills in Bash and/or Python scripting for automation and troubleshooting.
  • A strong understanding of web technologies, including REST APIs, systems architecture, design, and databases.
  • Experience inProduct/Application Supportfor high-availability SaaS-based products.
  • Experience in designing, implementing, and operating in a DevSecOps environment.
  • Excellent oral and written communication skills, with the ability to clearly explain complex technical issues and RCAs to both technical and customer-facing audiences.

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