Site Reliability Engineer

We are hiring a hands-on Site Reliability Engineer (SRE) to support the reliability, availability, security, and performance of cloud-native production systems. This role works closely with engineering, product, and support teams and requires a strong ownership mindset. You will be involved in building, operating, and improving services at scale, with a strong focus automation, observability, and operational excellence This role operates exclusively on the night shift from India to support US-based teams and on-call rotations.

Responsibilities:

• Operate and support mission-critical production systems on AWS with high availability and reliability.
• Build, maintain, and enhance CI/CD pipelines for secure and repeatable deployments.
• Deploy and manage Kubernetes workloads using Docker and Helm charts.
• Implement and operate monitoring, logging, and alerting using Prometheus, Grafana, and Loki.
• Automate infrastructure and operational workflows using Python and Terraform.
• Manage infrastructure and secrets using HashiCorp tools (Terraform, Vault).
• Participate in incident response, escalation handling, RCA, and post-incident improvements.
• Collaborate closely with engineering, product, and support teams during US business hours.
• Continuously improve system reliability, security posture, and operational efficiency.

Requirements:

• 3-6 years of hands-on experience in SRE, DevOps, or infrastructure engineering roles.
• Strong experience supporting production systems at scale.
• Hands-on AWS experience (EC2 VPC, IAM, EKS, S3 etc. ).
• Solid experience with CI/CD tools (GitHub Actions, GitLab CI, Jenkins, AWS CodePipeline, etc. ).
• Hands-on experience with Kubernetes and Docker, including Helm-based deployments.
• Strong experience with Prometheus-based observability (Grafana, Loki).
• Proficiency in Python or Bash scripting for automation.
• Strong experience with Infrastructure as Code using Terraform.
• Exposure to HashiCorp Vault or secrets management best practices.
• Good understanding of security, compliance, and cloud-native operations.
• Strong written and verbal communication skills.
• Willingness to work the night shift and participate in on-call rotations supporting US teams.

Nice to Have:

• Experience with SLIs, SLOs, and error budgets.
• Exposure to multi-cloud (GCP / Azure).
• Prior experience in SaaS, security, or high-availability platforms.