About the role
System Ownership & ReliabilityEnd-to-End Ownership: Own the health and lifecycle of production systems, ensuring high availability (HA) and meeting strict Service Level Objectives (SLOs).Deep-Dive Debugging: Troubleshoot and resolve complex issues across infrastructure, application code, and networking layers. You will be the escalation point for hard-to-solve production incidents.Incident Management: Lead Root Cause Analysis (RCA) processes for outages, driving permanent fixes and architectural changes to prevent recurrence.Operational Excellence & SecurityDisaster Recovery (DR): Design and manage DR strategies; conduct periodic failover drills to ensure business continuity.Security & Compliance: Oversee OS patching, vulnerability scanning, and adherence to industry compliance standards (SOC2/HIPAA/ISO). Maintain strict IAM policies and security groups.Observability: Build and maintain comprehensive monitoring, logging, and alerting frameworks (CloudWatch, Prometheus, Datadog) to ensure early detection of anomalies.Maintenance: Define and maintain backup/restore processes and routine maintenance windows with minimal downtime.SRE & AutomationEliminate Toil: Apply SRE principles to automate repetitive operational tasks, reducing manual intervention.IaC & Tooling: Develop automation tools and manage infrastructure using Terraform or CloudFormation, along with scripting in Python, Go, or Bash.Self-Healing Systems: Implement auto-remediation workflows where systems can detect and resolve common issues (e.g., restarting failed services, rotating bad nodes) without human intervention.Performance Tuning: optimize application runtime parameters, database queries, and system kernel settings for maximum throughput.Cloud & Cost Optimization (FinOps)AWS Management: Architect and manage extensive AWS services—EC2, EKS/ECS, RDS, S3, Lambda, VPC, and Route53.Cost Efficiency: Actively monitor cloud spend and drive Cost Optimization initiatives. This includes rightsizing instances, managing Reserved/Spot instances, and identifying idle resources to reduce waste.Capacity Planning: Collaborate with engineering teams to forecast infrastructure needs, ensuring we scale to meet demand without over-provisioning.Work Environment & Soft SkillsGlobal Flexibility: We work with clients across IST, GMT, and EST time zones. You must be flexible with your working hours to accommodate project-specific deployments, overlapping meetings, or on-call rotations.Team Player: Willingness to help out with other cloud-related workloads (even outside your primary AWS focus) when the team is under pressure.Detective Mindset: You are relentless when debugging and won't stop until you find the root cause.Financial Awareness: You treat cloud resources as real money and take pride in running a lean, efficient infrastructure.