About the role
• The Senior Solutions Consultant must have Strong Technical skills and be able to demonstrate how they are applied within a global support environment.
•Good communication skills are a good for this position.
•Technical skills should complement the problem solving and communication skills to deliver a highly effective individual who is capable of adding real value individually and through a team.
•Ensure accurate, timely and quality delivery of services provided within a risk free controlled environment, to ensure overall client satisfaction
Job Responsibilities:
• Communication should be good to interact with Team members, clients and manager. – both verbal and written
• Should be having Good understanding about AIR config(all components)
• Good understanding and hands on experience with Unix, SQL and domain knowledge
• Good Team player and should be helping team members for issue resolution
• Willingness to adopt new technology and business process
• Understand requirement or related documents
• Should be able to troubleshoot environment, data control and operational issues.
• Take initiative to Automate and streamlining the process using scripts and scheduling tool
• Provide regular progress updates to the functional manager/ team Manager.
• High potential to learn and deliver.
• Good understanding of SDLC process
Requirements
Basic of SQL and SQL script programming
Basic of UNIX and UNIX script programming