About the role
- Experience with ServiceNow modules such as ITSM, integration expert or CSM.
- Familiarity with ServiceNow Studio and Flow Designer.
- Understanding of REST/SOAP APIs and integration techniques.
- Knowledge of Agile/Scrum methodologies.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- ServiceNow Certified Application Developer or equivalent certification (preferred).
Key Responsibilities:
- Develop, configure, and customize ServiceNow applications and modules.
- Integrate ServiceNow with other enterprise systems using APIs and web services.
- Create and maintain workflows, business rules, UI policies, and client scripts.
- Troubleshoot and resolve issues related to ServiceNow functionality and performance.
- Collaborate with cross-functional teams to gather requirements and deliver solutions.
- Ensure platform stability and performance through regular maintenance and updates.
- Provide documentation, training, and support for ServiceNow solutions.
- Participate in code reviews and follow best practices for development and deployment.