About the role
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at
Overview of Job Function:
As a Software Architect for the WFM/PM platform in India, you will define the technical blueprint for how Verint's engineering team builds, scales, and evolves its Java-based product suite. You will own system-level design decisions, establish cross-cutting architectural standards, and ensure the platform is secure, observable, performant, and maintainable at enterprise scale. You will apply proven software craftsmanship principles — including 12-Factor App methodology, SOLID principles, and design patterns — to guide the team toward a high-quality, long-lived codebase. You will work at the intersection of hands-on technical depth and strategic engineering leadership.