About the role
Analyze telemetry and trace data to characterize software and hardware behavior, identify patterns, and assess impact on individual devices and at scale. Diagnose system issues using low-level debugging and performance-analysis tools, collaborating with experienced engineers on the most complex investigations. Identify optimization opportunities and own the design and implementation of well-scoped improvements. Deliver robust, high-quality solutions while considering performance, reliability, maintainability, and consistency with the broader architecture. Use data to evaluate tradeoffs, prioritize work, and make sound decisions in partially defined problem spaces. Collaborate with internal teams, OEMs, and hardware partners to deliver improvements, resolve dependencies, and share technical findings across the Windows ecosystem. Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. OR equivalent experience. 1+ years of experience in systems analysis, debugging, performance engineering, or related systems-development work. Experience diagnosing software or system issues and contributing to performance or reliability improvements. Experience developing, testing, and delivering reliable production software. Solid programming, debugging, and problem-solving skills. Ability to work independently on well-scoped problems, navigate ambiguity, and use data to guide technical decisions. Experience or substantial project work involving operating systems, system-level development, or performance engineering. Knowledge of Windows internals, performance analysis, reliability engineering, or power optimization. Experience investigating issues across hardware, firmware, operating-system, or application boundaries. Experience with telemetry, statistical analysis, experimentation, or cloud data platforms such as Azure. Experience contributing to technical designs, conducting code reviews, and collaborating effectively across teams.