About the role
Responsibilities:
- Design technical solutions using our workflow automation platform and rule engine to solve complex client business problems.
- Lead technical discovery sessions to uncover client requirements and translate them into viable solutions.
- Develop proof of concepts and solution prototypes to demonstrate technical feasibility.
- Create detailed solution documentation and implementation roadmaps.
- Partner with clients to identify automation opportunities and design optimal workflow solutions.
- Provide expert consultation on workflow automation best practices and rule engine implementation.
- Collaborate with product and engineering teams to align client needs with the product roadmap.
- Guide clients through technical onboarding and implementation processes.
- Troubleshoot complex technical issues and provide advanced support during implementation.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related technical field.
- 3-4 years of experience in technical solution design, implementation, or consulting.
- Proven experience designing workflow automation solutions or business process management systems.
- Strong understanding of rule engines, integration patterns, and API ecosystems.
- Proficiency with JavaScript and experience applying it in solution development.
- Experience in client-facing technical roles with demonstrated ability to translate business requirements into technical solutions.
- Excellent problem-solving abilities with a systematic approach to solution design.
- Outstanding communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
- Experience in solution design, technical consulting, or implementation engineering.
Preferred Skills:
- Experience with workflow automation tools, BPM platforms, or low-code/no-code solutions (e. g., Zapier, , Appian, Pega, OutSystems).
- Knowledge of REST APIs, webhooks, and modern integration patterns.
- Understanding of database concepts.
- Experience with SaaS implementation or enterprise software deployment.
- Background in process optimisation or business process reengineering.
- Experience in industries with complex workflow requirements (finance, healthcare, logistics).