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Infosys

Posted 25 Sep 2026

Solution Integrator - IMS

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Employment
Full time
Team
IT Operations
Posted
25 Sep 2026

About the role

The Solution Integrator - IMS is responsible for end-to-end integration, configuration, testing, and deployment of IMS solutions within telecom networks. The role ensures seamless interoperability of IMS components across multi-vendor environments while maintaining high service quality and reliability.


Responsibilities:

  • Perform end-to-end integration of IMS nodes such as CSCF, SBC, TAS, and DNS/ENUM.
  • Execute installation, configuration, and commissioning of IMS solutions.
  • Prepare delivery-specific MOPs and execute live node activities.
  • Ensure alignment with design documents, HLD/LLD, and customer requirements.
  • Conduct system integration testing (SIT), interoperability testing (IOT), and user acceptance testing (UAT).
  • Validate VoLTE, VoWiFi, and other IMS-based services.
  • Troubleshoot integration issues and ensure defect resolution.
  • Configure SIP protocols, routing, and call flows.
  • Optimize IMS network performance and ensure KPI adherence.
  • Support parameter tuning and capacity management.
  • Analyze logs, traces, and signaling flows such as SIP and DIAMETER.
  • Identify root causes and implement corrective actions.
  • Provide L2/L3 support during deployment and post-integration phases.
  • Work closely with solution architects, design teams, and customers.
  • Coordinate with cross-functional teams, including Cloud, PACO, and Transport.
  • Support customer discussions and technical workshops.
  • Prepare integration plans, test reports, and acceptance documents.
  • Maintain knowledge repositories and standard operating procedures.


Requirements:

  • Bachelor's degree in electronics, telecommunications, or a related field.
  • Typically 3-8 years of experience in telecom core or IMS integration.
  • Strong understanding of IMS architecture and 3GPP standards.
  • Hands-on experience with SIP, SDP, and DIAMETER protocols.
  • Experience with VoLTE and VoWiFi services.
  • Working knowledge of Linux/Unix systems.
  • Knowledge of telecom nodes such as CSCF, TAS, SBC, and DNS.
  • Familiarity with packet core (EPC/5GC) and signaling flows.
  • Experience with Wireshark or signaling analyzers.
  • Strong analytical and problem-solving skills.
  • Customer-centric approach.
  • Ability to work under pressure and meet tight deadlines.
  • Effective communication and teamwork.


Nice To Have:

  • Experience working in multi-vendor environments.
  • Scripting knowledge in Python or Shell.
  • Exposure to cloud and virtualization technologies such as NFV/SDN.
  • Knowledge of Docker, Kubernetes, and cloud-native solutions.
  • IMS or VoLTE certifications.
  • Linux or cloud certifications such as OpenStack or Kubernetes.
  • Ericsson internal certifications, if applicable.

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