About the role
Senior Account Manager – FSI
Experience: 8–12 years
Location: Mumbai, India
Role Mix: 80% Strategic Account Management | 20% New Business
The Role
We are looking for a high-potential Senior Account Manager to help manage and grow some of Hoonartek's most strategic Banking and FSI relationships. This is an opportunity for someone who wants to move beyond opportunity management and build the skills required to become a strategic account leader. The role will focus on going deep into the assigned accounts; understanding the business priorities, technology landscape, transformation agenda, stakeholders and buying environment; building strong relationships across the organisation; identifying whitespace; and converting those insights into sustainable revenue growth.
Key Responsibilities
- Own day-to-day account management and growth across assigned strategic banking accounts.
- Build and nurture strong relationships across Data, Technology, Business, Operations, Procurement and other relevant functions.
- Develop account plans and identify whitespace, cross-sell and up-sell opportunities.
- Work closely with customers to understand their challenges and connect them with Hoonartek's Data, AI, Cloud and Digital Transformation capabilities.
- Drive opportunities from early-stage discovery through solutioning, proposal, negotiation and closure.
- Work closely with Solutioning, Delivery, Technology and HR to support mobilisation, team ramp-up, governance and customer success.
- Own the commercial follow-through across engagements, including contracting, revenue realisation and collections.
- Participate in customer workshops, executive meetings, account reviews and industry events.
- Identify and pursue selected new business opportunities as part of the overall growth plan.
- Contribute to account-based marketing, events and targeted lead-generation initiatives.
Key KRAs
- Account Depth & Stakeholder Coverage
- Revenue & Booking Achievement
- Commercial Closure & Collections
- Pipeline Creation & Conversion
- Customer Engagement & Success