About the role
Looking for a customer-facing Solutions Architect to work closely with enterprise clients to design and demonstrate Voice AI solutions integrated with their telephony infrastructure.
Responsibilities:
- Role is focused on solution architecture, enterprise engagement, technical demos, and documentation, rather than core platform development.
- Work directly with customer telephony teams, IT teams, and infosec teams to design and deploy Voice AI solutions that integrate with platforms like Genesys, Avaya, Cisco, and cloud telephony providers.
- The role requires the ability to manage multiple enterprise engagements simultaneously and act as a bridge between Sales, Delivery, and Product teams.