About the role
Key Responsibilities
- Conduct structured store visits using a dedicated SOP audit checklist
- Perform detailed SOP and experience audits across all retail stores
- Assign quantitative scores based on SOP adherence and execution standards
- Discuss audit observations and action points with the Store Manager during the visit
- Record all maintenance-related concerns in the Store Maintenance Tool during the visit
- Track and follow up on closure of maintenance issues with the respective stakeholders until resolution
- Share a comprehensive audit report via email with all relevant stakeholders, covering:
- SOP compliance gaps
- Maintenance and infrastructure issues
- Experience-related observations
- Agreed corrective actions with defined timelines
Eligibility Criteria
- Open to Senior Fashion Consultants (SFC), Inventory Managers (IM), and Floor Managers (FM)
- Minimum Graduation is mandatory
- Minimum 6 months of tenure in the system as of the application date