About the role
Job Title Microsoft 365 O365 SME Purview SharePoint and OneDrive
Experience 6 Years
Employment Type FullTime
Job Summary
We are looking for an experienced Microsoft 365 SME with strong expertise in SharePoint Online Information Protection and OneDrive for Business The candidate will be responsible for administering supporting governing troubleshooting and optimizing Microsoft 365 collaboration and productivity services while ensuring security compliance and operational excellence
The ideal candidate should possess strong handson experience in Microsoft 365 administration governance migrations compliance automation and enduser enablement in enterprise environments
Key Responsibilities
SharePoint Online Administration
Administer and manage SharePoint Online environments
Create and maintain Communication Sites Team Sites Hub Sites Lists Libraries and Metadata
Manage permissions site security external sharing and governance policies
Perform site lifecycle management retention and archival activities
Support SharePoint Online migration and modernization initiatives
Troubleshoot SharePoint performance permissions and content accessibility issues
OneDrive for Business Administration
Manage OneDrive service configurations and policies
Support user onboardingoffboarding activities including data retention and transfers
Configure sharing controls and synchronization policies
Troubleshoot OneDrive sync access and storagerelated issues
Monitor storage utilization and service health
Information protection MIP and rights management IRM
Support Microsoft Purview Information Protection across SharePoint and OneDrive including sensitivitylabel policies content markings encryption and access restrictions
Configure and support sensitivity labels for Microsoft 365 groups Teams and SharePoint sites where required including privacy externalsharing and unmanageddevice settings
Enable and validate sensitivitylabel processing for supported files in SharePoint and OneDrive including expected behaviour for search coauthoring data loss prevention and eDiscovery
Support manual default and automatic labelling scenarios and investigate policy conflicts label inheritance encryption and useraccess issues
Administer or support SharePoint Information Rights Management for libraries and lists where legacy or specific business requirements remain while favouring the organisations approved sensitivitylabelling strategy for new implementations
Document the interaction between sensitivity labels retention labels DLP sharing controls Conditional Access and legacy IRM so that controls remain usable and auditable
Governance security and compliance
Apply Microsoft 365 governance standards for site classification ownership naming provisioning external collaboration access review and lifecycle management
Work with Security and Compliance teams to support DLP audit eDiscovery and investigation requirements affecting SharePoint and OneDrive
Use rolebased administration privileged access processes and change controls to protect tenantwide settings
Maintain configuration records control evidence operating procedures support articles and technical decision records
Review Microsoft 365 service changes and assess their effect on controls integrations and user experience
Incident Problem Change Management
Provide L2L3 operational support for Microsoft 365 services
Participate in Incident Problem Change and Service Request Management
Conduct Root Cause Analysis RCA for recurring issues
Prepare and maintain operational documentation and SOPs
Required Technical Skills
Microsoft 365
Microsoft 365 Administration
Collaboration Platforms
SharePoint Online
Microsoft Purview
ProofPoint
OneDrive for Business
Microsoft Teams
Migration Tools Preferred
ShareGate
Quest Migration Manager
AvePoint
Good to have Technical Skills
Automation
PowerShell
Microsoft Graph API
Power Automate Preferred
Qualifications
Bachelors Degree in Computer Science Information Technology Engineering or equivalent
6 years of experience in Microsoft 365 Administration and Support
Experience supporting large enterprise Microsoft 365 environments
Strong troubleshooting and analytical skills
Preferred Certifications
MS102 Microsoft 365 Administrator
MS900 Microsoft 365 Fundamentals
SC401 Microsoft Information Protection
ITIL Foundation Certification
Behavioural Competencies
Excellent communication and stakeholder management skills
Strong customer service orientation
Ability to work independently and within global delivery teams
Strong documentation and presentation skills