Sr. Executive PD

Sr. Executive / Assistant Manager

Location: Mumbai

Industry: Luxury Jewellery Manufacturing

Company Overview:

We are hiring for one of our premium clients in the luxury jewellery manufacturing industry. The organization is a globally recognized player known for innovation, craftsmanship, international quality standards, and strong expertise in diamond and gold jewellery manufacturing.

1. CRM & Project Management (HubSpot Ownership)

Manage and track all product development queries and orders through HubSpot

Ensure all entries (pictures, concepts, client briefs) are correctly captured and converted into actionable projects

Monitor project progress and ensure timely updates across stages

Ensure all queries are responded to within defined timelines (TAT adherence)

• Act as the single point of contact for all special/concierge orders for the assigned brand
• Own end-to-end communication with internal teams (design, CAD, production, sales) and external stakeholders (clients/partners)
• Understand client requirements clearly and translate them into actionable briefs for internal teams
• Provide regular updates to clients on design progress, timelines, costing, and changes
• Ensure high responsiveness, clarity, and accuracy in all communications
• Proactively manage expectations, resolve queries, and handle escalations for special orders

• Understand design briefs and translate them into clear execution requirements
• Act as a bridge between design, CAD, and production teams
• Ensure smooth conversion from CAD to final sampling
• Proactively identify and resolve gaps between design intent and execution feasibility & provide technical inputs to the team

• Oversee CAD development to ensure accuracy as per client/brand requirements
• Manage and guide the CAD team allocated to the brand
• Ensure timely delivery of CADs aligned with specifications and deadlines
• Review CAD outputs before sharing for next stages

• Coordinate with relevant teams to ensure accurate and timely CAD costing
• Validate pricing before sharing with stakeholders
• Ensure alignment between design, costing, and final product feasibility

• Track end-to-end PD lifecycle: from concept → CAD → costing → production readiness
• Ensure all design cards are created with complete and accurate details (including diamond specifications, if applicable)
• Maintain 100% tracking of all ongoing developments through defined tools (HubSpot / internal trackers)

• Work closely with CAD team to ensure optimal workload distribution
• Identify bottlenecks and escalate proactively
• `xDrive efficiency in turnaround time and output quality for the assigned brand