About the role
Sr. IT Technical AnalystLocation: Remote ||Shift : EST (5:30 pm - 2:30 am)Exp : 5 + yrs
Job DetailsSenior IT Technical Analyst – Research & Development (R&D)
Position Summary
The Senior IT Technical Analyst, R&D serves as a business partner to Research & Development functions, supporting scientific, preclinical, clinical, regulatory, and quality processes through the delivery, optimization, and support of business applications and digital solutions. This role bridges scientific business needs and technology capabilities, driving innovation, operational excellence, data integrity, compliance, and process automation across the R&D landscape.
The ideal candidate combines strong technical expertise with business analysis skills and a deep understanding of life sciences R&D processes and regulated environments.
Key ResponsibilitiesBusiness Partnership & Solution DeliveryPartner with R&D stakeholders to understand business objectives, challenges, and technology requirements.Translate scientific and operational needs into system requirements, solution designs, and implementation plans.Lead requirements gathering workshops, process mapping, solution evaluations, and user acceptance testing activities.Provide recommendations for improving research and development processes through technology solutions.Application Ownership & SupportServe as the business lead and SME for R&D applications, including:Electronic Lab Notebooks (ELN)Laboratory Information Management Systems (LIMS)Scientific Data Management PlatformsClinical and Regulatory SystemsResearch Collaboration ToolsEnsure systems meet business, performance, security, and compliance requirements.Manage incident, problem, and change management activitiesTechnical Analysis & IntegrationAnalyze complex business and technical requirements and develop scalable solutions.Support data management, reporting, analytics, and automation initiatives by collaborating with developers.Project Management & ExecutionLead small sized projects and participate in larger cross-functional initiatives.Coordinate vendors, consultants, and internal teams to ensure successful project delivery.Manage system implementations from planning through post-production support.Compliance, Validation & GovernanceSupport computer system validation (CSV) and change management processes.Participate in audits and inspections and provide required documentation.Maintain system documentation, SOPs, configuration records, and training materials.
Required QualificationsBachelor's degree in Information Technology, Computer Science, Life Sciences, Engineering, or related field.5+ years of experience supporting business applications in a life sciences, biotechnology, pharmaceutical, or healthcare environment.Experience with R&D platforms such as:BenchlingLIMS/ELN platformsScientific data management systemsExperience gathering business requirements and translating them into technical solutions.Business process Analysis.
Preferred QualificationsExperience supporting biotech or pharmaceutical R&D organizations.Knowledge of laboratory workflows, preclinical research, clinical development, and regulatory submissions.Experience managing third-party vendors and SaaS platforms.