About the role
Responsibilities:
- Act as the single point of contact between the Internal Delivery and Talent Fulfillment teams for assigned projects.
- Manage end-to-end fulfillment for multiple client requirements concurrently (typically 3-4 at a time).
- Activate external sourcing channels (via partnerships or talent acquisition teams) when internal supply is insufficient.
- Oversee resource planning and capacity management, ensuring timely ramp-ups for customer-side roles.
- Collaborate with Delivery Leads to understand project requirements and talent expectations.
- Ensure data accuracy and visibility across systems, maintaining reports on hiring pipelines, fulfillment progress, and performance metrics.
- Track and report fulfillment metrics, including fill rates, turnaround times, and candidate quality.
- Partner with recruiting and sourcing teams to improve process efficiency and hiring velocity.
- Deliver a strong stakeholder experience, maintaining proactive communication and alignment on timelines and expectations.