Sr Principal InfrastrAssociate

Job Title: Site Reliability Engineer (SRE) Designation: Sr Principal Infrastructure Associate

We are seeking a highly skilled Site Reliability Engineer (SRE) with a strong focus on Application Observability and Monitoring. The ideal candidate will be responsible for ensuring the reliability, availability, and performance of our applications through effective monitoring and observability practices. This role requires a deep understanding of Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to drive operational excellence and enhance user experience.

• Design, implement, and maintain observability frameworks to monitor application performance and reliability.
• Define, track, and report on SLIs and SLOs to ensure alignment with business objectives.
• Collaborate with development teams to integrate monitoring solutions into the application lifecycle.
• Analyze system performance metrics and logs to identify trends, anomalies, and areas for improvement.
• Develop and maintain dashboards and s to provide real-time visibility into application health.
• Participate in incident response and post-mortem analysis to drive continuous improvement.
• Advocate for best practices in observability and monitoring across the organization.
• Work closely with cross-functional teams to ensure seamless deployment and operation of applications.
• Stay updated with industry trends and emerging technologies related to observability and monitoring.

• Strong expertise in observability and monitoring tools (e.g., Prometheus, Grafana, ELK Stack, Datadog).
• Proficient in defining and implementing SLIs and SLOs.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and container orchestration (e.g., Kubernetes).
• Solid understanding of application performance management (APM) principles.
• Strong analytical and problem-solving skills with a focus on data-driven decision-making.
• Excellent communication and collaboration skills to work effectively with diverse teams.

• Familiarity with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible).
• Experience with CI/CD pipelines and DevOps practices.
• Knowledge of scripting languages (e.g., Python, Bash) for automation tasks.
• Understanding of microservices architecture and distributed systems.
• Experience in performance testing and tuning of applications.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications in cloud technologies or observability tools are a plus.
• Demonstrated ability to work in a fast-paced, dynamic environment.

If you are passionate about enhancing application reliability through observability and monitoring, and you thrive in a collaborative environment, we encourage you to apply for this exciting opportunity.

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.
Mphasis is committed to providing reasonable accommodations to individuals with disabilities.