About the role
- Requirements Translation: Translate high-level business requirements and market opportunities from the Product Manager into actionable technical requirements, detailed user stories, and acceptance criteria.
- Backlog Execution: Own the product backlog, ensuring the Technology team has clear documentation (use cases, application flows, integration notes) to build solutions that meet functional and performance standards.
- Technical Advocacy & Support:Act as a technical subject matter expert in customer meetings and technical demonstrations to showcase product value and functionality.
- Partner with regional teams to provide technical expertise during the RFI/RFP process, ensuring accurate and competitive technical responses.
- Collaborate with the Product Manager to support escalated technical customer inquiries, providing insight into product behavior and use cases.
- Industry Presence: Represent the CIC portfolio at industry conferences and technical forums, acting as a brand ambassador and gathering market feedback to inform future requirements.
- Collaboration:Work closely with the Product Manager to ensure the roadmap aligns with real-world application and integration needs.
- Collaborate with Technology teams to clarify requirements during the development cycle, ensuring that deliverables match the defined use cases and integration notes.
- Provide feedback to the Product Manager based on field insights and customer interactions.
- Bachelor’s or master’s degree in Telecommunications, Computer Science, Electrical Engineering, or equivalent.
- Minimum 5 years of experience in technical product roles, software engineering, or solutions architecture, preferably within the Critical Infrastructure Communications (CIC) or Industrial/Utility sector.
- Strong ability to translate complex business needs into clear, technical documentation.
- Exceptional communication skills, with experience presenting technical solutions to customers, stakeholders, and technical teams.
- Deep technical knowledge of Network Management Systems (NMS) and industrial communication protocols.
Demonstrated experience in supporting the sales cycle (RFIs/RFPs) and conducting product demonstrations.
- Ability to balance technical "deep-dives" with a focus on product usability and customer value.
- Proactive, customer-focused mindset with the ability to represent the product at industry conferences and technical events.
- Experience in Agile/Scrum environments as a product owner or technical lead.
Relocation Assistance Provided: Yes