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Heifer International

Posted 18 Oct 2026

Sr. Project Officer - MELS & Digital Transformation

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Team
Monitoring and Evaluation
Posted
18 Oct 2026

About the role

Senior Project Officer: MELS & Digital Transformation

BACKGROUND:

Passing Gifts Private Limited (PGPL) is a wholly owned subsidiary of Heifer International USA and it providesservices in educating, consulting, training, advising, and providing professional and technical services toindividuals,associations,andentitiesinIndiaandabroad,particularlythosewhosupportorareworkingintheareasofsocialadvancementandsustainabledevelopment.Thispositionmayalsorequireserviceagreements,secondmentagreements, betweenentities,etc.

PGPL is an equal opportunity employer. All qualified applicants will receive consideration for employmentwithout regard to race, religion, color, national origin, gender, gender identify, sexual orientation, age, statusasa protectedveteran, amongotherthings,orstatusas a qualifiedindividualwithdisability.

FUNCTION:

This position will support the development and manage the implementation ofmonitoring, evaluation,learning and systems (MELS) and Digital Transformation of the organization. A strong emphasis for this role is on IT enabled system, digital innovation, data collection, ensuring data quality,partnercapacitybuildingonMELS,evaluation/surveymanagement,integrity,dataanalysis,reporting,dissemination, andlearnings.

RESPONSIBILITIES AND DELIVERABLES: (including approximate percentage effort) MELS:Implementmonitoring,evaluation,learning,andsystemsfortheproject.(35%)
  • Leadthe implementationof theMELSPlanforthe project.
  • ReviewandadjustMELSplans andtargets,tools,andprocesses periodicallyandupdatethesame.
  • Coordinate forannualoutcomemonitoring/surveys.
  • Work with external evaluators to conduct the Baseline, Mid-term and final evaluations whileensuringdata quality.
  • Conduct and manage the monitoring of project progress, living income validation, and outputmonitoringasper theMELS plan.
  • Ensuretheeffective implementationofPGPLMELSpoliciesandproceduresforthe project.
  • Disseminate learning findings from project monitoring, evaluation, and research. Lead learningevents with key stakeholders within the project communities, implementation partners, and PGPL ingeneral.
  • Elevate MELS-related challenges to the Project Director and Associate Director – MELS forcoordination with the Executive Country Director to find timelysolutions;
  • Design data collection tools, plans, and processes for all required information, ensuring high qualityandintegrityof data.
  • Supportthedevelopmentofprojectframeworksandlogicalframeworks forallnew projects.
  • SupportintherolloutandmanagethePGPLMELSsystemandIPMSfor the projects.

Digital Transformation: Enabling IT, Innovations & IT Support (30%)

  • Lead the integration of the organization's PMIS system with digital dashboards for real-time data visualization and decision-making.
  • Develop and implement IT and digital solutions for the organization’s key operational areas, including Self-Help Groups (SHG), Farmer Producer Organizations (FPO), and other livelihood initiatives.
  • Build and manage IT-enabled tracking mechanisms for critical program activities such as access to finance, fodder security, farmer field schools etc.
  • Guide and support teams in data collection, digital reporting, and IT system optimization to enhance program efficiency.
  • Work closely with global teams to customize and improve IT tools, cloud services, and collaboration platforms.
  • Support the design and implementation of AI-driven mechanisms for predictive analytics, process automation, and enhanced program monitoring.
  • Identify opportunities for AI-driven insights, automation, and efficiency improvements across the organization’s digital ecosystem.
  • Promote digital-first approaches for monitoring, evaluation, learning, and reporting to improve data-driven decision-making.
  • Stay updated on emerging technologies and assess their applicability to improve workflow automation and program impact.
ProjectEffectiveness:Datamanagement,AnalysisandSupportinData-baseddecision-making(25%)
  • Conductand/orqualityensureallMELSdatacollectedfortheproject.
  • Organize routine data quality assessment on a quarterly basis and performance monitoring of eachsub-Awardonasemi-annual basis.
  • Summarize/aggregate/analyze data at the state/project/FOAB/geography level to promote data-baseddecision-makingandsupport intheprogramstrategy.
  • Manage all data properly in clean form, and analyze to use for project management, learnings, andmeet allthe reportingneeds.
  • Work with the project management team to respond to periodic clients and PGPL requests foradditionalinformationonproject activitiesandresults.
  • Building capacity of the project partners, program staff and other stakeholders on MELS and related components (PR, LR, Outcome Monitoring).
SubAwardDesignandManagement(5%)
  • Collaboratewithprojectholdersand PGPL teamsinprojectdesignandMELS budgeting.
  • Supportinpreparationofsub-awardproposals.
  • Supportresearch andevaluationinitiatives in thecountry.

  • Assist in networking with other development organizations, governments and other line agencies inpromotingPGPLdevelopmentmodel/initiatives, andpotentialcollaborations.
  • Trackphysicalandfinancialprojectprogressagainstthe annual plan.
  • Contribute to the recruitment, training, and supervision of external parties that are contracted to implement special surveys and studies required for evaluating project effects and impacts.
May perform other job-related duties as requested (5%) QUALIFICATIONSANDSKILLS:
  • Bachelor’sdegree inprojectplanning,MonitoringandManagement,Economicsand/orStatistics,orSocial Science and or an equivalent with an academic focus on monitoring and evaluation or anotherrelatedfield; In addition, person should have good understanding about Information Technology (IT).
  • Havingaminimumoffive(5)yearsoftotalexperienceinI/NGOs,outofwhichaminimumofthree(3)yearsof relevantexperienceinMELSand research;
  • Knowledge andunderstandingofprojectMonitoring,Evaluation,Learning,andResultFramework.
  • KnowledgeoftooldevelopmentusingtheODK platform;SurveyCTO.
  • AgoodknowledgeofAdvance Excel,SPSS/STATA; Data visualization tools like PowerBI, Tableau etc.
  • Experience in the design and usage of digital data collection tools like Survey-CTO, ODK, key surveys,etc.;
  • Soundknowledgeandskillsinprojectmanagement,MELSplan,resultframework,andevaluationmanagement;
  • Agoodknowledgeandskillstomanageprojectdatabasemanagementsystem.
ESSENTIALCOMPETENCIES:
  • Excellent interpersonal skills with the ability to navigate challenging situations to achieve goals anddeadlines;
  • Demonstratea highdegreeofhonesty andintegrity;
  • Motivatedtoworkresponsibly withlittlesupervision;
  • Abilitytomeetanddealwithothers inacourteous andtactfulmanner;
  • Abilityto workwithsensitive informationandto alwaysmaintainconfidentiality;
  • Abilityandwillingnessto work aflexibleschedule;
  • FluentinHindi,English,andLocalLanguagespokenaswellaswritten;
  • Haveaninterestinanimals/agriculturecommunitydevelopment;
  • Willingness andabilityto travellocallyandinternationally;
  • Knowledge of word processing, spreadsheets, PowerPoint, web designing, collaboration platformandtools, andelectronicmailsoftware(Microsoftpreferred);
  • Constantsitting,standingandwalking,withoccasionalbendingandlifting;mayworkatacomputerforextendedperiodsoftime.

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