Sr. Sales Manager

Sr. Sales Manager

Location: Mumbai

Industry: Luxury Jewellery Manufacturing

Company Overview:

We are hiring for one of our premium clients in the luxury jewellery manufacturing industry. The organization is a well-established and globally recognized player known for its excellence in diamond and gold jewellery manufacturing, innovation-driven approach, international quality standards, and strong market presence.

1. Key Account Management & Client Servicing

• Act as the primary point of contact for brands all operational and business-related matters
• Build strong relationships with client stakeholders and ensure high levels of satisfaction
• Manage regular communication, updates, and alignment with the client
• Actively engage with the client through regular meetings, business reviews, and presentations
• Drive discussions on new orders, repeat business, and range expansion within the account
• Ensure targets are met along with gross margin set by company
• Finding new ways to engage with clients to increase the business

2. Production, Planning & QC Coordination

• Work closely with production, planning, and QC teams to ensure timely delivery
• Monitor production schedules and proactively address delays or bottlenecks
• Ensure quality standards are maintained as per client expectations
• Conduct weekly project reviews to track progress and resolve gaps

3. Sales & Business Development (Within Account)

• Identify opportunities to grow the existing brand account
• Collaborate with internal sales/merchandising teams to drive additional business
• Support client meetings, presentations, and business reviews

4. Process Improvement & Efficiency

• Identify gaps in order flow, tracking, and coordination
• Suggest and implement process improvements / standardization
• Drive efficiency in turnaround time (TAT) and execution

5. Forecasting & Planning

• Analyze order trends and support forecasting for production and materials
• Work with internal teams for better planning of inventory and capacity
• Ensure readiness for upcoming client requirements

6. Cost & Efficiency Focus

• Identify opportunities for cost optimization and better resource utilization
• Drive initiatives that improve margins while maintaining quality and timeline

7. MIS & Reporting

• Prepare and review key reports such as:
• Shipment Status
• Rejection / Repair Reports
• Conduct internal reviews and share insights with management
• Maintain data accuracy and visibility across all stages

8. Cross-Functional Collaboration

• Coordinate with diamond, production, and sales teams for effective planning
• Ensure alignment across departments to meet shipment timelines
• Drive proactive communication to avoid last-minute issues