About the role

Sr SAP BI/BO Consultant1AMS Support & Incident Management

Provide L2/L3 support for SAP BO/BI issues
Troubleshoot and resolve:
- Report failures (Web Intelligence, Crystal Reports)
- Data inconsistencies between ECC and BW
- Job failures (ETL / data loads)
Manage SLA-driven tickets via tools like ServiceNow / JIRA

🔹 Reporting & Dashboard Support

Support and enhance reports built using:
- SAP BusinessObjects (WebI, Crystal Reports)
- SAP BW Queries (BEx)
Validate report data against ECC tables (e.g., VBAK, BKPF, MARA)
Ensure business-critical reports are always available and accurate

🔹 Change Requests & Enhancements

Implement minor enhancements / CRs:
- Modify existing reports
- Create new queries or dashboards
Prepare functional/technical specifications
Coordinate with development teams for implementation

🔹 Data & ETL Monitoring

Monitor and support:
- Data loads (InfoPackages, DTPs, Process Chains)
- Delta loads from ECC to BW
Identify and fix:
- Data load failures
- Performance bottlenecks

🔹 Performance Optimization

Optimize:
- Slow-running reports
- BW queries and data models
Improve query performance using:
- Aggregates
- Indexing
- Query design best practices

🔹 Integration with ECC

🔹 Testing & Transport Management

🔹 Documentation & Knowledge Management

🔹 Continuous Improvement

Identify opportunities to:
- Automate reporting
- Improve data quality
- Enhance user experience

🧠 Required Skills & Experience✔ Experience

✔ SAP BO Skills

Hands-on with:
- Web Intelligence (WebI)
- Crystal Reports
- Universe Design (IDT / UDT)
Experience in report scheduling and publication

✔ SAP BW Skills

Strong knowledge of:
- BW Data Modeling (InfoObjects, DSOs, InfoCubes)
- BEx Queries
- Process Chains
Experience in:
- Data extraction from ECC
- Delta handling

✔ Technical Skills

✔ Tools & Methodologies

🏆 Good to Have

Sr SAP BI/BO Consultant