About the role
Observability Platforms maintains the platforms and products for metrics ingestion, storage, retrieval, visualization, alerting, incident creation & escalation, remediation, health-checking and experience platform. We are one of the very few companies globally with a custom-built platform to support billions of metrics ingested at millions of QPS.
This role will be based in Bangalore, India.
Responsibilities:
Architect, build, run, and scale real-time storage systems that ingest, process, index, and retain observability data at massive scale - spanning ingestion, stream processing, and long-term retention.
Own the technical direction of the observability platform end to end - the collection, processing, and storage of metrics, logs, traces, and events that engineers across the company rely on - and evolve it so insight keeps pace with the growth of our systems.
Scale distributed systems and make the hard architectural trade-offs - across processing models, data delivery guarantees, storage tiers, and the balance of cost, latency, and durability - while writing code and delivering with speed and quality.
Serve as a role model and coach for engineers, with a strong bias for action, providing architectural guidance and mentorship to up-level the engineering organization.\
Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7. Produce high-quality infrastructure that is thoroughly tested, code reviewed & resilient.
Partner with teams across the company to drive adoption of the platform(s), turning their instrumentation and diagnostic needs into measurable improvements in engineering productivity.
Work closely with leadership and product/technology partners to define the roadmap and surface opportunities to improve observability.
Navigate and resolve cross-team conflicts to align stakeholders and foster a cohesive, collaborative engineering culture.
Basic Qualifications:
BA/BS Degree in Computer Science or related technical discipline, or equivalent practical experience
12+ years of industry experience in software design and development, with strong problem-solving and system-design skills
12+ years of experience programming in object-oriented languages such as Java, C++, Python, Go, C and/or other Functional languages
Experience building and operating large-scale streaming and real-time processing systems, including stateful processing and data delivery guarantees
Hands on experience developing large-scale observability platforms with a deep understanding of distributed systems, microservice architecture, Pub-Sub systems, logging /metrics / tracing platforms
5+ years of experience in an architect or technical leadership position
Preferred Qualifications:
12+ years of software design and development experience, with 5+ years in a technical leadership position.
10+ years of experience with object-oriented design, coding, and testing patterns, and languages such as Java, C++, Go, or Python.
8+ years building and optimizing large-scale distributed storage systems and client-server architectures.
Experience designing and operating large-scale storage and OLAP systems, columnar, time-series, key-value, or log-structured stores such as ClickHouse, Apache Pinot, Apache Druid, BigQuery, Cassandra, or Elasticsearch, with a strong grasp of indexing, compaction, replication, and tiered retention.
Depth in observability systems across metrics, logs, traces, and events, including high-cardinality ingestion and low-latency query at scale.
Experience building systems with AI and using AI-powered coding agents and assistants in everyday development to design, implement, test, and review software at a higher velocity and quality bar.
Ability to work with multiple stakeholders, understand product priorities, think big-picture, and solve core problems efficiently.
Excellent communication skills, with the ability to articulate complex technical concepts and drive technical strategy across teams and geographies.
Maintainer or contributor of open source projects
Suggested Skills:
Technical Leadership
Backend Systems Infrastructure
Distributed Systems (Storage)
Large-Scale Data Storage
Software Design
Cross-organizational Collaboration
You will Benefit from our Culture
We strongly believe in the well-being of our employees and their families. That is why we offer generous health and wellness programs and time away for employees of all levels.
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