About the role
We're looking for a Staff Platform Engineer to own the reliability, scalability, and observability of the infrastructure that makes that possible: a senior, hands-on engineer who can both operate at depth in AWS and Kubernetes and set technical direction for the broader Platform/DevOps function.
Responsibilities:
- Own end-to-end reliability, scalability, and performance of Hevo's production infrastructure on AWS, GCP, and Kubernetes.
- Design and evolve our observability stack: metrics, logs, traces, alerting, SLIs/SLOs, and error budgets.
- Lead incident management: on-call rotations, blameless postmortems, and systematically reducing MTTA/MTTR.
- Drive infrastructure-as-code practices (Terraform, Ansible) and own CI/CD pipeline design.
- Architect and operate Kubernetes clusters at scale with upgrades, autoscaling, cost optimization, and multi-tenant workloads.
- Own network architecture and security posture for cloud infrastructure (VPCs, load balancers, service mesh, zero-trust networking).
- Partner with product engineering teams to embed reliability and operational excellence into the software lifecycle.
- Mentor and uplevel other platform engineers; set technical direction and engineering best practices.
- Own capacity planning and cost optimization for cloud infrastructure.
Requirements:
- 8+ years in DevOps, SRE, or platform engineering roles, including meaningful time operating at staff/lead level.
- Deep, hands-on expertise running production Kubernetes at scale.
- Strong AWS expertise (EC2, VPC, EKS, RDS, IAM, networking, security groups).
- Proven track record building observability stacks (OTel, Grafana, Telegraf, Influx, or similar).
- Strong scripting/automation skills (Python, Go, or Bash).
- Infrastructure-as-code experience (Terraform, Ansible).
- CI/CD pipeline design and ownership (Jenkins or similar).
- Solid networking fundamentals: TCP/IP, DNS, load balancing, VPNs, and service mesh.
- Experience owning on-call/incident management and driving a strong postmortem culture.
- Excellent communication skills; able to influence engineering decisions across teams without direct authority.
Nice to Have:
- Experience with multi-region or multi-cloud architectures.
- Familiarity with cost optimization / FinOps practices.
- Exposure to compliance-driven environments (SOC 2, GDPR).
- Prior experience at a SaaS or data infrastructure company.