Store Manager_Fashion Retail

We are seeking a dynamic and style-savvy Store Manager to lead our fashion retail store. The ideal candidate will be responsible for delivering exceptional customer experiences, driving sales performance, managing visual merchandising, and leading a motivated team. This role requires a passion for fashion, strong leadership, and a keen eye for trends and customer preferences.

• Drive sales to achieve and exceed store targets and KPIs (conversion rate, average basket size, UPT, etc.).

• Deliver an exceptional and consistent customer experience aligned with the brand image.

• Handle escalated customer issues with professionalism and poise.

• Recruit, train, motivate, and develop store staff to perform at their best.

• Schedule and manage staff rosters to optimize coverage and productivity.

• Conduct regular team briefings and performance reviews.

• Maintain high visual merchandising standards in line with brand guidelines.

• Execute seasonal floor sets, promotions, and product launches effectively.

• Ensure the store is clean, organized, and reflective of the latest trends.

• Monitor stock levels, conduct stock takes, and ensure timely replenishment.

• Coordinate with the warehouse and suppliers for new stock and returns.

• Minimize stock shrinkage through effective loss prevention strategies.

• Ensure compliance with company policies, procedures, and standards.

• Manage store opening, closing, and cash handling procedures.

• Analyze sales reports and provide insights and action plans to improve performance.

• Bachelor’s degree preferred; high school diploma required.

• 3+ years of experience in retail management, preferably in fashion/apparel.

• Strong leadership and communication skills.

• Excellent fashion sense and product knowledge.

• Proficient in POS systems and basic MS Office tools.

• Strong understanding of visual merchandising and customer engagement.

• Must be available to work flexible hours, including weekends and holidays.

• Ability to stand for extended periods and perform light to moderate lifting.