About the role

Role & Responsibilities:● Build and maintain high energy positive team spirit, strengthen bonding between artistsand other team players.● Managing the day-to-day operations of the studio, including overseeing walk-in clientsand providing exceptional service to customers to turn them into repeat clients.● Manage studio atmosphere and hygiene as per the company standards, keeping thevibe alive all the time.● Provide personalized customer service to create an immersive experience for eachcustomer.● Strictly adhere to studio operational SOPs & Processes● Handle inbound queries of the clients, manage appointments, book consultations.● Arrange training sessions for the artists for their skill development.● Developing and implementing sales strategies to increase studio sales & following upwith potential sales leads.● Preparing a roster for the team and managing artist transfers and guest spots to ensurethat the studio is fully staffed at all times.● Coordinating with the design team and clients to deliver designs on time and meetingclient expectations.● Communicating with the HQ sales team to increase sales and identifying process gapsto help the HQ improve processes.● Managing customer complaints and objections in a professional and efficient manner.● Providing daily, weekly, and monthly reports to the reporting manager to keep theminformed of the studio's performance.● Accurately maintaining the CRM and data entry to improve data health and drivedata-driven decisions for business growth.● Managing daily cash, depositing it in the bank, and updating the records.
● Maintaining employee accommodation provided by the company, and being responsiblefor keeping it clean and free of nuisances.Mandatory Skill Sets:● Graduate (Any Stream)● Preferred Industry - Real Estate / Automobile / Jewellery, Not specific but good to have.● Good knowledge/background of the retail industry experience is preferred.● Excellent verbal, written and interpersonal communication skills.● Must be self-motivator and self-starter.● Focused on Sales & Quality customer service.● Solid time management skills.● Must be able to effectively deal with people at all levels inside and outside of theCompany.● Prior experience in a similar role, such as customer service, sales, or operationsmanagement, could be beneficial.● Ability to multitask and successfully operate in a fast paced, team environment.

Studio Manager- Tattoo

About the role

85% of jobs are never posted