About the role
Role Overview
As a Study Abroad Counsellor, you will handle the complete counselling process for students – from career guidance and university/course selection to applications, visa processing, and post-admission support. You will work closely with students and parents, ensuring they receive accurate information and a seamless study abroad experience.
Qualifications & Experience
● Bachelor’s or Master’s degree (any field).
● 1–3 years of experience in counseling, admissions, or study abroad services (mandatory).
● Knowledge of IELTS/TOEFL is required.
● Must have end-to-end knowledge of at least 2 countries (UK/USA/Australia/NZ/Germany/Dubai/Ireland).
Skills We’re Looking For
● Strong verbal & written communication to interact with students, parents, and partners.
● Ability to guide students through the entire admission and visa process.
● University/course profiling, SOP/CV/LOR review, and application management.
● Organized, detail-oriented, and able to handle multiple deadlines.
● Good knowledge of CRM tools, MS Office, and digital communication.
● Proactive, empathetic, and solution-oriented approach.
● Team player with a target-driven mindset.
Key Responsibilities
● Convert qualified leads into student enrollments through effective counseling.
● Deliver counseling sessions and explain suitable university/course options.
● Guide students in preparing SOPs, CVs, LORs, and required documents.
● Manage application submissions, track progress, and resolve issues with universities.
● Advise students on scholarships, fee payments, and finalizing admissions.
● Provide complete visa counseling and documentation support.
● Promote value-added services (loans, forex, accommodation, insurance, flights).
● Maintain student data, follow-ups, and communication records in CRM.
● Attend education fairs, admission days, and student engagement events.
● Participate in training sessions and stay updated on country-specific knowledge.