About the role
● Understand customer needs and preferences to recommend
suitable jewelry pieces.
● Address customer queries effectively and escalate complex
issues when required.
Sales Mastery
● Demonstrate knowledge of product categories, including
features, benefits, and competitive positioning.
● Communicate product value effectively to customers.
● Support the store in achieving store targets.
● Stay updated with the latest collections, and promotions.
Flexibility and Change Management
● Adapt to varying shift timings and store requirements.
● Be open to transfers within the cluster area as per business
needs.
● Exhibit punctuality and readiness to take on additional
responsibilities when needed.
Store Operations Excellence
● Assist the Senior style associate in processing store deliveries,
online order processing, and packaging.
● Assist in stock replenishment and visual merchandising.
● Ensure the store looks presentable, inviting, and adheres to
cleanliness standards.
● Support theft prevention by maintaining vigilance and following
protocols.
● Follow all company policies, work processes and store
standard operating procedures (SOPs).
Collaboration
● Collaborate with team members to ensure smooth store
operations.
● Work as a cohesive team player, contributing to group
success.
Decision-Making and Sensitivity
● Display sensibility and sensitivity when addressing customer
concerns.
● Use sound judgment in handling challenging situations while
maintaining brand standards.
RequirementsGraduate / HSC (Freshers) / SSC qualification with 2 years of
experience in retail.
● Must be above 18 years of age and below 28 years of age
● Good communication and interpersonal skills
● Ability to learn quickly
● Positive and enthusiastic attitude
● Excellent presentation and grooming standards
● Flexibility and adaptability to work varied shifts (including
weekends and evenings)
BenefitsESI
PF