About the role

Job Description – QC Supervisor / Vendor ManagementRole Purpose: To manage quality control, production coordination and vendor performance at vendor locations for Covers, Cushions and other assigned products, ensuring production meets approved quality, productivity and dispatch requirements.Key Responsibilities:• Review daily and weekly production plans with vendors and ensure production is aligned with dispatch priorities.• Manage production coverage on a rotational basis for Covers, Cushions and other assigned products, ensuring every product and process receives adequate supervision.• Identify manpower skill gaps, arrange cross-training, monitor absenteeism and coordinate backup manpower with vendors.• Conduct first-piece approval before bulk production and monitor critical quality parameters throughout production.• Ensure correct dimensions, stitching, seams, zippers, piping, labels, accessories and overall product appearance as per approved standards.• Conduct inline and final inspections and immediately stop production in case of critical or repeated quality issues.• Ensure operators follow approved SOPs/WIs, verify machine settings and attachments, and ensure approved samples/master references are available at workstations.• Track defects by operator, process and product; maintain daily rejection and rework data; conduct root-cause analysis and implement corrective and preventive actions.• Act as the primary QC and production coordination point at vendor locations and conduct daily production and quality reviews with vendor teams.• Communicate company requirements clearly and escalate major quality, manpower or capacity issues to management.• Monitor operator-wise and process-wise productivity against targets, identify bottlenecks and improve line balancing and manpower utilization.• Train operators on quality requirements and SOPs, provide on-job training to new operators and develop multi-skilled manpower through rotational training.• Maintain the skill matrix for critical processes.• Ensure 100% compliance with approved quality standards before dispatch, including packing, labels, quantity and product identification.• Ensure rejected or hold products are properly segregated and release only products that meet all quality requirements with proper OK/Reject status.• Maintain QC inspection, kit return and re-print reports and escalate critical issues to management.

Supervisor – Vendor Quality & Production

About the role

85% of jobs are never posted