About the role
Key Responsibilities:
- Ensure goods reach the warehouse within the planned ETA and maintain a maximum variance of 5 days for at least 90% of shipments.
- Coordinate with suppliers and negotiate material costs to achieve cost reductions or maintain existing cost levels.
- Negotiate with FTWZ partners to optimize logistics and handling costs.
- Maintain at least 95% accuracy between physical stock and book stock.
- Monitor inventory levels and achieve an inventory turnover ratio of 4 times per year.
- Identify slow-moving stocks that have remained unsold for more than 90 days and inform the Sales team by the 7th of every month.
- Ensure 90% of customer orders are dispatched within 24 hours of receiving the order.
- Ensure samples are dispatched to customers within 2 days of receiving the request from the Sales team.
- Track shipments, deliveries, inventory movement, and pending orders.
- Respond to customer queries within 24 hours of receiving the request.
- Identify opportunities to reduce supply chain costs and improve delivery timelines.
Requirements
- Any Graduate / Diploma in Supply Chain, Logistics, Commerce, Business Administration, or a related field.
- 2–5 years of experience in Supply Chain, Logistics, Procurement, Inventory, Warehouse, or Order Management.
- Strong knowledge of procurement, supplier coordination, logistics, and inventory management.
- Good understanding of warehouse and order fulfillment processes.
- Hands-on experience in inventory reconciliation and maintaining stock accuracy.
- Knowledge of inventory turnover and slow-moving inventory management.
- Ability to coordinate and track inbound and outbound shipments.
- Good knowledge of MS Excel and ERP/inventory management systems.
- Strong analytical, problem-solving, communication, and customer-handling skills.