About the role
We are looking for a hands-on Solution Architect with strong experience in payment systems (BBPS/UPI/IMPS) to drive production stability, system observability, and partner integrations. The role requires deep expertise in Java-based systems, strong debugging skills, and the ability to handle real-time transaction systems under high load.
Responsibilities:
- Stabilize production, prevent incidents, and improve observability and integrations.
- Lead production incident troubleshooting (Txn Failures, Latency, 503 errors).
- Analyze and resolve reconciliation and settlement issues.
- Handle certificate/signature-related issues and security flows.
- Design and improve system architecture for reliability and scalability.
- Strengthen monitoring and observability (logs, alerts, dashboards).
- Manage and stabilize integrations with banks, billers, and partners.
- Work closely with internal teams, external partners, and NPCI stakeholders.
- Drive RCA and preventive measures for recurring incidents.
Requirements:
- 8-12 years of experience in backend systems.
- Strong Java / Spring Boot expertise.
- Experience in payments systems (UPI / IMPS / BBPS / Payment Switch).
- Proven experience in production troubleshooting at scale.
- Strong understanding of API integrations, distributed systems, and on-premises infrastructure.
- Hands-on with monitoring and observability tools.
- Experience handling real-time transaction systems.