About the role
Job Role: System and Network AdministratorJob Location: Jaipur, RajasthanExperience: 2-3 YearsJoining: Immediate Joiners PreferredJob SummaryWe are looking for a skilled Network Administrator with 2–3 years of experience in network administration and troubleshooting. The candidate should have strong L1 networking knowledge, intermediate L2 troubleshooting capabilities, and hands-on experience with network switches, LAN/WAN connectivity, and network infrastructure maintenance.The ideal candidate should be capable of resolving day-to-day network issues, performing basic switch configurations, monitoring network performance, and escalating complex issues when required.Key Responsibilities
- Provide L1 and intermediate L2 support for network connectivity, LAN/WAN, and infrastructure-related issues.
- Configure, monitor, and troubleshoot network switches, routers, access points, and other networking devices.
- Perform basic switch-level configurations, including VLAN creation and assignment, access ports, trunk ports, and port status checks.
- Troubleshoot connectivity issues involving IP addressing, subnetting, DHCP, DNS, default gateways, and routing basics.
- Monitor network performance, identify connectivity failures, and assist in resolving packet loss, latency, and intermittent connectivity issues.
- Diagnose and resolve network issues using relevant tools and commands
- Assist with switch port configuration, port security, MAC address table checks, and basic Spanning Tree Protocol (STP) troubleshooting.
- Support network cabling, patch panels, Ethernet connectivity, and physical-layer troubleshooting.
- Configure and troubleshoot Wi-Fi connectivity, access points, and basic wireless network issues.
- Maintain network documentation, IP address records, network diagrams, device configurations, and incident logs.
- Coordinate with internet service providers and vendors to resolve WAN or connectivity-related issues.
- Follow network security policies, access controls, and change management procedures.
- 2–3 years of experience in network administration, network support, or a similar role.
- Strong understanding of networking fundamentals, including the OSI model, TCP/IP, IPv4, subnetting, DHCP, DNS, and default gateways.
- Hands-on experience with managed switches, including VLANs, access and trunk ports, and switch port troubleshooting.
- Working knowledge of Layer 2 networking concepts, including MAC address tables, STP, and port security.
- Basic understanding of routing, static routes, inter-VLAN routing, and WAN connectivity.
- Experience troubleshooting LAN, WAN, Ethernet, and Wi-Fi connectivity issues.
- Familiarity with network diagnostic tools and command-line interfaces (CLI).
- Basic knowledge of network monitoring, incident management, and ticketing systems.
- Ability to identify physical-layer issues involving cables, ports, patch panels, and link status.
- Experience with Cisco, Aruba, HP, Juniper, or other enterprise networking switches.
- Basic familiarity with SNMP-based network monitoring tools.
- Knowledge of firewall fundamentals, VPN connectivity, and network access control.
- CCNA certification or equivalent practical networking knowledge would be an advantage.