About the role
Work with MSP’s based out of Australia, New Zealand, US, U.K, Canada, Europe during their business hours. Provide helpdesk support to their end-users and perform other BAU (business as usual) tasks. You will be working as an extension of their onsite team as a dedicated technical support engineer. You will be working closely with another Senior Technical Support Engineer based out of our office in Ahmedabad.
Designation: System & Cloud Engineer
Experience: 3+ Years
Location: Ahmedabad (On Site)
Requirements:
- Provide end user helpdesk support via phone/emails/chat
- Office 365/SharePoint/Teams Administration – Beginner
- Experience with Windows Servers/Active Directory/Azure AD – Intermediate
- Experience working with Backup Solutions & related software tools - Intermediate
- Firewall: Rule creation, Port forwarding, User administration, Web/Application Filter administration, VPN administration - Beginner
- Experience working with RMM/PSA an added advantage
Perks to join Infrassist Technologies Pvt. Ltd.
- 5 days working
- Extra working days are paid off
- Open and live environment
- Incentives for working in Night shift/ Early morning shift
- Work from home allowed once in a week