About the role
Requirements
Key
Responsibilities:
- Team Leadership: Lead and manage a team of
Zoho consultants and developers, ensuring effective collaboration and
performance.
- Project Management: Plan, execute, and deliver
projects on time and within budget, using project management best
practices.
- Client Interaction: Collaborate with clients to
understand their business requirements and translate them into effective
Zoho solutions.
- Quality Assurance: Ensure the quality of
deliverables through rigorous testing and review processes.
- Technical Guidance: Provide technical guidance
and support to team members on Zoho applications and integrations.
- Strategic Planning: Develop and implement
strategies for the adoption and optimization of Zoho solutions within
client organizations.
- Reporting and Documentation: Maintain comprehensive
project documentation and generate reports for stakeholders.
- Training and Development: Mentor team members and
conduct training sessions to enhance their skills and knowledge.
- Continuous Improvement: Identify opportunities for
process improvement and implement best practices to enhance team
efficiency and project outcomes.
- R&D and Industry
Solutions Building: Drive research and development efforts and
create innovative industry-specific solutions.
Must-Have
Skills:
- Proven leadership experience
with a track record of managing successful teams.
- Expertise in Zoho
applications, including CRM, Books, Creator, Projects, and Desk.
- Strong project management
skills with experience in planning and executing complex projects.
- Excellent communication and
interpersonal skills to interact effectively with clients and team
members.
- Problem-solving abilities to
address technical and operational challenges.
- Knowledge of API
integrations and workflow automation.
- Ability to generate and
interpret reports and dashboards.
Preferred
Qualifications:
- Zoho certifications in
relevant applications.
- Experience in a similar
leadership role within a technology or consulting firm.
- Familiarity with
industry-specific solutions and best practices.
Benefits
- Hybrid Work Mode
- Competitive Salary